If you have taken out a mortgage, loan or credit, it is likely that your lender sold you payment protection insurance. PPI is designed to help customers repay debt should they find themselves in difficult circumstances such as becoming unemployed or getting injured, however, the lenders found a loophole and have been selling PPI to customers who were not eligible for the cover or who did not fit the particulars of the PPI they were sold. If you have paid for PPI, whether you tried to use it or not, you may be entitled to claim this money back. What you may not be aware of is why you could be eligible to claim and why the banks could face a huge wave of payouts

The common misconception is that everyone is eligible for PPI but this is not the case. If you are older than 65, the age of retirement, you would never be entitled to claim PPI as you are likely not in full time employment. If you are self employed you are technically considered a financial risk and no PPI policy would offer to cover you ability to make repayments. If you have a historical medical condition you will be unlikely to be able to get PPI cover as you are more likely to be forced off work. Despite this, banks are more than happy to sell PPI to everyone knowing full well it will never cover them if needed.

This situation has continued with the full knowledge of the Banks and lenders, something which financial watchdogs have frowned upon very much. The government has forced many of the UKs high street lenders to offer refunds to their customers but some have adopted a ‘don’t ask – don’t get’ policy meaning the consumer has to go on the hunt for their money either alone or with legal assistance.

The first stage in attempting to reclaim your PPI payments is to send your bank a letter requesting a full refund. From this you will receive a long winded ‘no’ to which you will need to duplicate your first letter in addition to declaring your intent to pursue legal action and support from the financial ombudsman. Your requests will be met with a variety of answers ultimately dismissing your claim on the basis of your lack of authority. The key is perseverance and it will significantly help your chances if you do get the ombudsman involved. Ultimately if all else fails, enlist professional help.

It is often hassle free to use a legal agency to help you claim back your PPI as they are experienced and will do all of the legwork for you. This will be much more effective than pursuing the matter yourself and will most likely end in success. Many solicitors are no win no fee so you won’t lose out by claiming with them and it’s the best way of hitting back at the evil banking giants!

There are many companies that offer or specialise in PPI claims and they are fully capable of taking control of everything you need for your loan protection claim

It is estimated that over 4bn to customers who were fooled into paying for Payment Protection Insurance on a loan, mortgage or credit could be paid by banks and insurance companies. Experts previously estimated that customer who attempted to reclaim the payments could cost banks up to 1.2bn only but this new number includes the additional amount of customers who the banks will be forced to give refunds to.

A vast amount of customers have been sold PPI insurance that was not appropriate for them or no needed in their situation. Among those who were persuaded to buy policies were those with long lasting medical conditions, the self-employed and pensioners who, by definition, were ineligible for cover.

An estimate by the Financial Service Authority shows insurance brokers may have to pay up to 450m and the rest being paid by a range of PPI providers such as banks. The typical amount refundable to people who purchased individual policies is 2000 which has caused many consumers to enquire.

A number of high street banks have already been fined as the FSA attempts to make examples of them as well as forcing them to offer refunds to all of the eligible customers. High street insurance broker ‘The Swinton Group’ have been fined 770,000 for serious failings and were made to offer a full refund to over 350,000 customers while Alliance & Leicester have been fined 7m.

There are plans to regulate and control the future sale of policies, a move which is strongly opposed by financial giants. The FSA aims to prevent companies using hard-sell tactics to pressure customers into taking out useless policies. Chairman for the Financial Services Consumer Panel, Adam Phillips, says that “for too long banks have regarded PPI as an easy product to sell and make money without considering whether it is really right for the customer

If you think you are entitled to a PPI claim, then visit Dons LLP for the best PPI claims lawyers.